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Patient Engagement

Do We Really Understand Patient Activation and Engagement?

January 7, 2019 by Selena Horner Leave a Comment

Do We Really Understand Patient Activation and Engagement?

Professionals participating in accountable care organizations and value based purchasing need better understanding when it comes to patient activation and engagement.

Filed Under: FOTO Rehab Outcomes Blog Tagged With: Patient Engagement

Net Promoter Score and Loyalty

August 23, 2018 by Selena Horner Leave a Comment

Net Promoter Activity

One business metric making its rounds around the globe is the net promoter score. This metric gauges the health of your business from a client’s perspective and can be used to calculate customer lifetime value. Are you ready to use it in your business model?

Filed Under: FOTO Rehab Outcomes Blog Tagged With: Marketing, Patient Engagement, technology, Value Based Care

Shared Decision Making

June 18, 2018 by Selena Horner Leave a Comment

Shared Decision Making - Tough Decisions Ahead

Are you aware that National Quality Forum desires shared decision making be included as a standard of care?

Filed Under: FOTO Rehab Outcomes Blog Tagged With: Patient Engagement

Person-centered Approaches: What Matters to Patients

April 30, 2018 by Selena Horner Leave a Comment

Person-centered Approaches: What Matters to Patients

Qualitative studies are often times my most favorite. I truly appreciate qualitative studies because it is through them that we learn because of the reflective thoughts that come out of the study.

Filed Under: FOTO Rehab Outcomes Blog Tagged With: Patient Engagement

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